WHEN TO KEEP WORKING AND WHEN TO STOP

Claims Assistance have recently helped several clients with the same dilemma – “I need to stop working but I need to keep working.” Essentially these people have all been too ill to continue to work, however, financial and business requirements have...

THE VALUE OF CLAIMS PAID

A review of claims paid has identified that Claims Assistance has helped our clients obtain over $12,000,000 of personal insurance claims. This amount represents a form of financial help which has made the lives of our clients better than had they not been paid....

THE RISK OF CANCELLING INSURANCE19/1/20180 Comments

A recent article appearing online identified the risk of cancelling insurance. https://thenewdaily.com.au/money/superannuation/2018/01/17/superannuation-change-insurance/ In the most simple terms if you are ill or even suspect you are ill do not cancel your insurance,...

DENIAL OF CLAIMS

When a claim is denied there are several options available:the claim can be reviewed by the decision makerthe claim can then be reviewed by the insurer’s internal dispute resolution processthe claim can be referred to FOS (Financial Ombudsman Service)the parties...

ACCESSING SUPERANNUATION ONLY

Not every superannuation fund has insurance. If you can no longer work due to a TPD event you may still meet a ‘condition of release’ and then access your superannuation funds. This money can be used to help you fund your life needs, regardless of your...

SPEED OF CLAIM

There is often a lot of poor press regarding insurance companies not paying claims. Our experience is rather the opposite. Recently CLAIMS ASSISTANCE had an insurer pay a trauma claim for cancer within 7 days of the claim being submitted (it is important to note this...